Return Eligibility
Customers may request a return or replacement if:
- The product is damaged
- Wrong product was delivered
- Product has manufacturing defects
The request must be made within 7 days after receiving the product.
Refund Process
Once the returned product is received and inspected, eligible refunds will be processed.
Refund timeline:
- Refunds are processed within 7 to 10 working days after approval.
Refunds will be issued through the original payment method or bank transfer.
Cancellation Policy
Orders may be cancelled before shipment confirmation. Once shipped, cancellation requests may not be accepted.
Exchange Policy
Product exchanges are subject to stock availability.
Delivery Charges
Delivery charges are non-refundable unless the error was caused by us.